Shipping and returns policy
1. Shipping Policy
- Orders are processed within 1–3 business days.
- Delivery times may vary depending on your location and courier service.
- Once your order is shipped, you will receive tracking information if available.
- VibeOn Apparel is not responsible for delays caused by shipping carriers or incorrect shipping details provided by customers.
2. Return Policy
We accept returns for eligible items within 7–14 days of delivery.
To qualify for a return, items must be:
- Unused and unworn
- In original condition and packaging
- Accompanied by proof of purchase
Items marked as sale or clearance may not be eligible for return.
3. Exchanges
If you received the wrong size or a defective item, please contact us to request an exchange based on product availability.
4. Refunds
Once your return is received and inspected, approved refunds will be processed to the original payment method within a few business days.
Shipping charges are generally non-refundable unless the issue was caused by us.
5. Contact Us
For shipping, return, or exchange inquiries, contact us at:
VibeOn Apparel
Email: support@vibeonapparel.com
Website: vibeonapparel.com